We believe you are going to love our accessories as much as we do!
However, if you are not satisfied with your item, then you can return it back to us within 7 days from the time of receiving the item. All returns must meet the below conditions.
- Items must be unused and unwashed with tags attached.
- Items must be repacked carefully and sent back in the original packaging in resalable condition.
- Buyer is responsible for return shipping costs.
- Please allow two weeks to process the refund at our end from the time of receiving back the item.
- Money will be refunded back to the account that the payment came from.
- Shipping costs are non-refundable.
- Items must be sent back to the below address.
Ari & M
2 Chaldon Road
London SW6 7NJ
*All custom orders are final sale.
*All sale items are final sale.
All products will go through a certain amount of natural wear and tear over a period of time. But, if an item is faulty or breaks spontaneously, then please do get in touch. We will do the best we can to correct it.
We offer worldwide shipping!
Domestic shipping (within UK)
Free shipping on all orders over £50
Flat rate shipping £3 - on all orders under £50
International shipping (rest of the world)
Flat rate shipping £8 on all orders.
The use of the product and safety of the pet and handler is completely at the purchasers and/or user’s discretion and responsibility; the makers of the product do not assume any liability.